Customer Forms
1. Nomination Form
When there are 2 or more borrowers on a loan Resi is required to send correspondence to all borrowers separately, even if you live at the same address. This means each borrower will receive the same communication, each in a separate envelope and one for each loan or loan split.
There is a form you can complete that allows you to nominate one person to receive all correspondence on behalf of any other borrower/guarantor. This way you will only receive one copy of each communication instead of two, three or even more.
► Download the 'Nomination' form here
2. Change of contact details form
You may have a new telephone number, postal address or email address. Use this form to let Resi know.
► Download the 'Change of contact details' form here
Need to contact resi Customer Service?
Call: 1800 243 000
Fax: 1300 737 404
Want to provide comment, suggestions or feedback to resi?
You can email your feedback, comments and suggestions to our service team using the above email address. Alternatively you may wish to complete our Customer Satisfaction Survey.
Click here to complete the survey.