My loan number has 6 digits - Click here to logon to StarNet

•  If your loan number contains 6 digits you will need to access our Internet Banking services via Starnet – resi’s loan management partner.
• When accessing StarNet you’ll need your Loan ID and PIN. You would have received this information in the mail once your loan settled.
• Please contact our Resi Customer Relations Team on 1800 243 000 if you have any questions regarding Internet Banking.
• If you have not registered yet for a PIN, click here to download the StarNet/StarCall Application Form.

My CIF number has 7 digits - Click here to logon to Online Banking

• If your CIF number contains 7 digits you will need to access our Internet Banking services via Online Banking – resi’s loan management partner.
• When accessing Online Banking you’ll need your CIF number and access code. You can obtain your access code by contacting telephone banking on 131 455.
• Please contact our Resi Customer Relations Team on 1800 243 000 if you have any questions regarding Internet Banking.

My loan number has 8 digits - Click here to logon to Mortgage Info

Please note if you have problems accessing this link, you may need to refresh the page.

•  If your loan number contains 8 digits you will need to access our Internet Banking services via MortgageInfo – resi’s loan management partner
• When accessing MortgageInfo you’ll need your Password and MAC (Mortgage Access Code) ID. Your password is mailed to you 3 days after your loan has settled
• If you do not have a Mortgage Access Code you will need to call 1800 100 153

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