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Testimonials

We are in the business of making dreams become a reality, and over the years have helped thousands of Australians realise their dream of home ownership.

It is always nice to hear from clients whose lives we have changed for the better. Here are a few comments our clients have shared with us:

I’d just like to take this opportunity to thank David Evans for making our house purchase experience as smooth sailing as possible. Before I came to you, we were starting to really feel uneasy with the current agreement we have this online lending company. I am glad that I decided to go back to Resi and lucky to have been referred to you.

Not only you have been professional in your all dealings, you have also made sure, until the end, that all my concerns are addressed and well taken care of, patiently explaining those areas that are not clear to us. You are easily accessible and always returned my calls. And most importantly of all, you worked hard to make it possible to close off the whole transaction given the very limited time we have when I approached you. I guess this is the kind of service that you will not get if you deal with online lending company.

Thank you very much for the work you did for us. We greatly appreciated it and we wish you all the best.

Roland Garcia - Victoria

After having a terrible experience with a major bank (poor customer service, no following up) my partner and I found dealing with RESI was the complete opposite. They took the hard work out of applying for a home loan and made the whole process of buying a home so much easier and found a lender and loan best suited to our financial situation.

Sam and Nick from RESI were friendly, easy to deal with, honest and we never worried something was missed.The next time we think about buying a property, we will undoubtedly deal with RESI and strongly recommend the team to anyone.

Daniel & Rebecca

Daniel & Rebecca - Queensland

We have been clients of Resi Home Loans for about 13 years now and Chris (Charalambos) has looked after our account for most of the time.

We have been extremely happy with Resi over the years and continue to keep coming back to Resi because of Chris. We have an excellent rapport with him and feel that after all these years he continues to represent our best interest.

Chris's knowledge of the home loan products Resi offers is exceptional and he presents this to us in a simple and easy to understand manner so that we know exactly what we are committing to. He takes time to listen to our needs in whatever stage we are at in our lives and suggest products to suit these needs.

At all times we found Chris to be dependable and a consummate professional. He displays the principles of what it is to provide an exemplary customer service by taking ownership and following up. He reminds us when our fixed loans are about to mature so we can take advantage of better offers currently available. He makes follow up calls when he said he would. We are in awe of this and appreciate all his assistance.

We feel at ease with Chris and thoroughly trust his judgements. He suggests and presents us with options but never pushed us to agree to anything we did not feel comfortable with. He takes the time to explain any areas of the loans we do not understand and clarifies any issues until we feel comfortable. He is amazingly patient as we barrage him with questions. No matter what time of day, we are assured of his professionalism.

We have had no hesitation in recommending Resi home loan products to family and friends and assured them of exceptional customer service they would receive from Chris. We believe that Chris is a great asset to Resi and should be given the recognition he deserves.

 

 

 

Maine & Roger - NSW

Thank you Mathew.

Your effort and enthusiasm during this exciting time is much appreciated. I must say your knowledge of the real estate industry, combined with your tenacity and hard work in trying to obtain the best possible outcome for me, is very much admired. Thank you again for everything you have done.

Dominic Hudap - Bexley, NSW

Thank you Chris for your extremely prompt attention..wow...much obliged. Our solicitor Carmel was overwhelmed by the absolute competence and professionalism of resi Corporation and also with you as the contact for the old and new mortgage. She is now singing the praises of resi as I have been to anyone who will listen.

Tim Astill - St George, NSW

Congratulations to the Melbourne West branch. Excellent service and communication - enough for me to recommend you to my Facebook friends (and I rarely recommend anything unless I'm utterly amazed). I'm just so impressed that I had to do my friends the favour. Well done!

Tania Hunt - Melbourne, Victoria


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